A sudden powerful forward movement towards trauma-informed, neuroprotective care


The Workshop

  • This unique results-oriented 2-day workshop includes an online staff perception survey and an onsite environment of care audit examining current perceptions, practices, and documentation requirements related to trauma-informed neuroprotective care.

  • Two 4-hour interactive learning sessions present the latest research on early life adversity, neurodevelopment, medical trauma, and trauma-informed, age-appropriate care. These sessions are scheduled for the afternoon of Day 1 and the morning of Day 2 to maximize staff participation, engagement and empowerment.

  • Day 2 concludes with a strategy session with key stakeholders to review survey and audit data. This review informs and guides quality and practice improvement priorities.

  • With the SURGE consultant, the team develops an evidence-based action plan to adopt and integrate best practices in trauma-informed neuroprotective care

  • Virtual accountability meetings are scheduled monthly x 4 months to support your success

Mary is a dynamic, engaging speaker who has the ability to reach every person in the audience. She succeeded in getting ALL participants excited about practice changes that will positively impact outcomes for our NICU babies and families. Everyone left the workshop feeling empowered and motivated to challenge the status quo. This workshop far exceeded all of our expectations. Thank you, Mary.
— Donna Kauke MSN, RN, NICU Clinical Nurse Specialist, UnityPoint Health - Meriter Madison WI

Learn by Doing to Create ALWAYS EVENTS!

An ALWAYS EVENT is a clear, action-oriented, and pervasive practice or set of behaviors that:

Provides a foundation for trauma-informed, neurodevelopmentally appropriate care for newborns, infants, families and clinicians;

Ensures optimal infant-family experiences and improves outcomes;

Serves as a unifying force for ALL that demonstrates an ongoing commitment to person- and family-centered care; and

Adds meaning to the work of care team staff and healthcare organizations.

In this workshop you will learn...

  • How to evaluate and measure your current level of trauma-informed, neurodevelopmentally appropriate care

  • How to translate developmental science into clinical practice linked to specific measurable performance expectations

  • How to use improvement methodology, specifically PDSA, and learn by doing and testing change

  • How to lead from wherever you stand in your organization as an individual and as a team

  • How to create transformation that touches lives and impacts lifetimes for patients, families and your entire team

Mary Coughlin is one of the most inspirational leaders and change-makers I have ever encountered. She listens to your dreams, quickly points out the key factors that you should work on to make them happen and then starts providing you with tools so you can make the changes happen, keeping you in check with the goals you established but setting you free once you are stronger, so the merit of what you accomplish will be yours.
— Ana Garcia, Chief Nurse, CHLC – Pólo Maternidade Dr. Alfredo da Costa

Touching Lives, Impacting Lifetimes

Starts with a Choice

This workshop is for you if ...

  • You and your team struggle with inconsistency with developmentally supportive care practices

  • You are committed to quality and patient safety

  • You know your team's mission here on earth is to positively impact the babies and families you serve at a whole new level

  • You want to be recognized as a center of excellence in neonatal care

  • You're ready to do the work and bring your team to its true potential

Mary understands how difficult it is to make behavioral changes in units that struggle with the fragility of life. The technical environment and protocols for safety are certainly needed, but still, she shows how behavior and consistency are fundamental for the baby needs.
— Dr Annick LE BRUN Chef de Clinique Adjoint Brussels, Belgium

Schedule Your Transformation Call

Uncover your unique opportunities, strengths and challenges to create value-conscious care in your practice setting

Take care and care well
— Mary Coughlin, MS, NNP, RNC-E