This 6.5-hour master class presents the basic science that underpins the biologic relevance of a healing environment across physical, emotional and organizational domains, beginning with the concept of joy in the workplace.
A focus on joy is a step toward creating safe, humane places for people to find meaning and purpose in their work.
To quote Dr. Don Berwick:
"In our work in health care, joy is not just humane; it’s instrumental. The gifts of hope, confidence, and safety that health care should offer patients and families can only come from a workforce that feels hopeful, confident, and safe. Joy in work is an essential resource for the enterprise of healing."
Master Class participants will discuss the healing capacity in their current clinical setting. You will identify opportunities for improvement, and then build an action plan to transform the environment of care.
Examples for Quality Improvement work across each attribute include:
The Physical Environment - Quiet Time Initiative; Sensory Sensitive Caring Experiences; Stress-relieving strategies related to the milieu
The Human Environment - Intentional Caregiving; Mindfulness Based Stress Reduction, Teamwork to include the Family
The Organizational Environment - Standards of Care; Performance Expectations and Performance Evaluation Metrics; Accountability Processes
This Master Class is awarded 6 contact hours in accordance with 244 CMR 5.04 Massachusetts Board of Registration in Nursing.