Family Involvement in Quality Improvement: From Bedside Advocate to System Advisor! CITATION: Celenza, J.F., et al. (2017). Family involvement in quality improvement: from bedside advocate to system advisor. Clinics in Perinatology, 44(3), 553-566.
1. Involving families in neonatal intensive care unit (NICU) quality improvement is not a new concept, but recent developments in this partnership model have helped to shape the depth and breadth of family involvement in quality improvement.
2. Families are more than stakeholders in NICU quality improvement and can serve as active partners in system design and improvement.
3. Opportunities exist to enhance partnerships with families, and seeking to improve this key relationship is imperative to nurture a culture that ensures the best possible neonatal outcomes.